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Even Flow

Framework by Troy Schubert

Polarities live as interdependent pairs that need each other to exist, for example inhaling & exhaling.  One pole is not valued as better than the other.  Polarities have an enduring quality, they are unavoidable and unsolvable.  Polarities live everywhere from our internal dialogue to external patterns of relating in society and within organizations.  Overfocus on any one pole leads to the breakdown of the system as a whole.

Object of play
Simplify complex problems by identifying underlying patterns of tension in the system called polarities. Striking a dynamic balance between seemingly competitive forces – accomplished by observing and analyzing the paradox with a BOTH/AND lens – unlocks benefits otherwise concealed by the system.

Number of players
1-20

Invite players who are part of the system you would like to study.  This game can be played as an individual examining one’s internal landscape or external environment, or invite players from across your project team or larger organization.

Even Flow facilitated online during a Gamestorming community meeting. Click the image to explore the live Miro board.

Duration of play
1 – 4 hours

Material required
To run a good session, you will need:

  • A copy of the template
    • An A4 (8.5”x11”) copy of the template for each player, or
    • an A0 size copy of the template for the room, or 
    • a digital copy of the template, or 
    •  each player may hand draw their own
  • Pens and markers
  • Post-it notes
  • Camera to capture the results

An example of Even Flow facilitated virtually. Zoom in to see the flow.

How to Play

Step 1: Become aware

  1. Tell the players that we’re going to explore states-of-being or actions that appear to be opposites of one another. 
  2. Ask the players to take a few minutes and silently brainstorm perceived states-of-being or actions, and their opposites. For example: inhaling and exhaling, chaotic office environment and one that’s more structured, an organization that prides itself on innovation but also needs optimization, winter and summer, individual needs vs. those of the community. These opposites might come from personal reflection, or professional experience. 
    1. For additional examples to share, visit https://assessmypolarities.com/ 
  3. Ask the players to make a copy of the template for their personal use – draw it or copy/paste it, depending where you are.
  4. Ask the players to select one pair of opposites to continue with and and place one polarity on each of the sign posts in our framework. Consider using a Dot Vote. 

Step 2: Map the system

  1. Ask the players to take a few minutes to identify the benefits and desired results that might be available through focusing on a particular pole. They can write these on the diagram or use post-it notes (one per thought). Have each player present their post-its to the group.
    1. Repeat for the other pole
  2. Ask the players to take a few minutes to identify the negative consequences that result in overfocusing on a particular pole to the neglect of the opposite pole. They can write these on the diagram or use post-it notes (one per thought). Have each player present their post-its to the group.
    1. Repeat for the other pole

Step 3: Tune in

Assess the current state of the system.  Tune into the flow of energy between the poles.  

  1. Ask the players to label their template by answering the following question and using one thought per post-it note: 
    1. What are you experiencing right now in relationship to either of these poles?
    2. Determine your location on the spatial continuum between the poles.  
    3. What benefits are you seeing?  
    4. Are there any indications that negative consequences are emerging?
  2. Ask the players to present their thoughts to the group.
  3. Remind the group that overfocusing on a particular pole will lead to negative outcomes – avoid the rocks near the shore.  Focus on a pole to realize the benefits – catch some lovely fish! But remember that overfishing has consequences.
  4. As the players to identify which benefits and hazards are alive in the system by highlighting them.  Use both qualitative and quantitative data to guide your responses.

Step 4: Honor the energy

Let the results of the assessment guide behavior and decision-making.  Reduce focus if early signs of negative outcomes emerge.  Move in the other direction.

  1. Ask the players to take a few minutes to individually brainstorm what action steps might optimize benefits and reduce risks. What they might Start, Stop or Continue doing? One thought per post-it note. 
  2. Have each player present their thoughts to the group. 

Step 5: Map the future

Use the framework to guide you through future situations that arise within the tension of the polarity.

  1. Set up a monitoring cadence to revisit and reassess the direction of the system.

Strategy
It’s common to view polarities through an EITHER / OR lens, but this methodology works through a BOTH / AND lens (i.e. you need both INHALE and EXHALE). Critical pieces of the strategy include accurately defining the polarities and ensuring that poles are value-neutral.  A breakdown in the system occurs when one pole is devalued and our energy rushes toward the preferred pole.  

In organizations and teams, course corrections may take time to manifest.  Make changes proportionate to the signals received.  Don’t oversteer by making dramatic or violent changes toward the opposite pole when negative outcomes are observed.

Ideally, keep the map visible in the environment.  Communication that includes these visual mapping references will help reinforce the strategy and thinking.

Complementary Games
Friend or Foe – organizational design analysis

Who do – identify what you need from each of your stakeholders

Empathy Map – get inside their heads to understand their pains and gains

Source

Game inspired by Barry Johnson, Polarity Partnerships: https://www.polaritypartnerships.com/

Visual Metaphor by Troy Schubert

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Navigate your market opportunities

Photo by Felix Pilz

Any innovation or technological invention can be applied to serve different types of customers. Understanding your set of market opportunities increases your chances of success: It not only allows you to focus on the most promising market, but also helps you to avoid a fatal lock-in. The Market Opportunity Navigator, developed by Dr. Sharon Tal & Prof. Marc Gruber in their book Where To Play, is a tool that helps you to map out your market opportunities and adopt a broad view of your options, so you can set your strategic focus smartly.

Object of play
Unleash the power of new market opportunities by stepping back from your current product and customer assumptions. The Market Opportunity Navigator offers a structured process for identifying, evaluating and prioritizing potential markets for innovation; examine and rethink your strategic focus or plan your future roadmap. This game provides a shared language to discuss, debate and brainstorm with your team and stakeholders.

Number of players
1-6 players (depending on objective).

You can work individually to sketch out your initial perceptions, but a diverse team is recommended if you want to broaden your view and map out your landscape of opportunities more accurately.

Duration of play
Anywhere between two hours (for a ‘quick and dirty’ process), to two days (for a thorough discussion). In general, the game includes three steps:

Step 1 – Identify Market Opportunity Set
Step 2 – Evaluate Opportunity Attractiveness
Step 3 – Depict Your Agile Focus Dartboard

Material required
To run a good session, you will need:

  • A large print of the Market Opportunity Navigator, preferably on A0 size. A1 – A3 will do the job. Downloadable here
  • Printed copies of Worksheets 1, 2 and 3 preferably on A1 size. A3 – A4 will also work. Downloadable here
    • If you can’t make large prints of the worksheets, it’s OK! You can easily reproduce all the worksheets on flip charts.
  • Flip chart paper with adhesive backing
  • Sticky notes of different colors
  • Markers and pens
  • Camera to capture the results
  • The facilitator of the game can learn more about the process at: www.wheretoplay.co

How to Play
Room Setup: Place the A0-sized Market Opportunity Navigator somewhere in the room. If you don’t have an A0, draw the templates on individual flip charts and hang.

Step 1: Identify a Market Opportunity Set

  1. Begin the game with a clear definition of what a Market Opportunity means. Write on the board: A market opportunity is any application of your abilities for a specific set of customers.
  2. Inform the players we will now explore each.
  3. Ask the players to take five minutes for an individual brainstorm to describe and characterize the core technological elements or unique abilities of the firm in their own right, detached from any current or envisioned application. Write one element or ability per sticky note.
  4. Once the brainstorm is done, have the players to put their notes on the wall. Ask for volunteers to sort the notes into meaningful categories (see Affinity Map). Once finished, ask the sorters to describe their process.
  5. Summarize the unique abilities of the firm and list their functions and properties on the upper part of worksheet 1.
  6. Repeat this process to brainstorm customer problems that can be addressed with these unique abilities. Ask the players to take five minutes for an individual brainstorm and describe customer problems, one per sticky. To broaden their horizon, ask them to think about who else beyond the current customer set might have these problems. What other problems might they have? Encourage players to think wide and broad. There are no ‘wrong ideas’ at this stage.
  7. Once the brainstorm is done, ask the players to put their notes on the wall. Ask for volunteers to sort the notes into meaningful categories (see Affinity Map). Discuss what these categories might mean for your company and products.
  8. With a strong understanding of both the firm’s capabilities and potential customer problems, discuss with the players different applications stemming from these abilities, and different types of customers who may need them. Summarize these on the lower part of Worksheet 1.
  9. At the end of the brainstorm, pick few market opportunities that seem interesting for further consideration. ask the players to briefly describe their idea as they place it on the Market Opportunity section of the Navigator. Use colored sticky notes to represent each of these market opportunities, and place them on the market Opportunity Set section of the Navigator.
  10. Your Market Opportunity Set is now ready.

 

 

Step 2: Evaluate Opportunity Attractiveness

At this step, players will assess the potential and the challenge of each opportunity in their set, to compare and prioritize options. Market opportunities are not born equal- some are more attractive than others.

  1. To begin the evaluation process, explain first what an attractive option is. Write on the board: An attractive option is onethat offers high potential for value creation, and limited challenge in capturing this value.
  2. Divide the group into small teams, and assign 1-2 market opportunities to each team.
  3. For each opportunity, ask the teams to assess the overall potential and overall challenge of each option, using the criteria described in Worksheet 2. If you do not have an A1 sized worksheet, recreate the template on a flip chart or use smaller prints.
  4. Once done, let each team present their evaluation to the group, discuss it with the others, and reach agreement. Then placeeach market opportunity (using colored sticky notes) in the mid part of the Market Opportunity Navigator. Your Attractiveness Map is now ready.

 

 

Step 3: Depict Your Agile Focus Dartboard

Having multiple options at hand is important for maintaining your agility. In the last step of the game, you can design your Agile Focus strategy.

  1. Begin with a clear explanation, write on the board: An Agile Focus strategy clearly defines your primary focus, the opportunities that you will keep open for backup or future growth, and those that you put aside for now. It will help you balance the ongoing tension between focus and flexibility.
  2. Players should pick attractive opportunities from step 2, and assess their relatedness to the currently pursued market(s),using Worksheet 3. If you do not have an A1 sized print, recreate the template on a flip chart or use smaller prints.
  3. Discuss and pick at least one backup option and one growth option that you want to keep open. Depict your decision (using colored sticky notes) in the right part of the Market Opportunity Navigator. Your Agile Focus Dartboard is now ready.
  4. Discuss the implications of this strategy to your company: How keeping these options open will influence the technology you are developing, the patents you write, the marketing messages you choose etc.

 

 

 

Strategy
This thought process is extremely powerful for companies seeking to understand and leverage their landscape of opportunities. The ‘big picture’ that it provides is especially valuable for:

  • Startups seeking their initial strategic path
  • Companies in need for pivot
  • Companies searching for new growth engines
  • Companies wishing to leverage existing IP

You can play this game to advance solid strategic decisions, but also to nourish and nurture the cognitive flexibility of your team, or simply to develop a culture that is more flexible and receptive to adaptations.

If you use this tool as a structured decision-making process, more time is required for market validation. In this case, you can map out your opportunities, state your assumptions while doing so, and get out of the building to support or refute them. You can then update the Market Opportunity Navigator and reflect on your learning.

Complementary Games
Finally, use the Navigator in combination with other great tools to set a promising strategic path:

  • the Empathy Map will help you to more deeply understand your stakeholders; play this game before exploring new opportunities
  • A quick ride on the Carousel will put players in a brainstorming mindset before exploring
  • Use the Business Model Canvas to further and more managerially flesh out the viability, feasibility and desirability of your newly discovered Market Opportunities

Variations
You can use each step of the Market Opportunity Navigator as a separate game, depending on your objectives. For example:

  • Use step 1 as a game to uncover different applications and target markets
  • Use step 2 as a game to assess the attractiveness of a specific business opportunity that you have in mind, and check out if it’s worth betting on.
  • Use step 3 as a game to develop possible roadmaps for your venture

Source
Prof. Marc Gruber and Dr. Sharon Tal created The Market Opportunity Navigator in their book, Where to Play: 3 Steps to Discovering Your Most Valuable Market Opportunities

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Wellbeing North Star

Object of Play
When things do not go according to plan, there are two ways we can change our outlook. One is to ignore what is wrong and solely focus on the positives. Although possibly leading to a better attitude when the circumstance surpasses your low expectations, this technique still leaves you with the negative aspects that are causing your cognitive dissonance. Changing your frame of mind is only helpful if the circumstance is impossible to improve, which is not usually the case. That being said, the most beneficial way to truly change the course of our lives is to alter the situation. Wellbeing North Star, created by Kimberly Wiefling, allows you to analyze all angles of your situation in order to reach your desired end state. By comparing what you like and dislike about different aspects of your product, meeting, work day, etc., you can identify where your efforts are needed most to ensure that you achieve your goal.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play
1. Before your meeting, draw a star in the middle of a large poster or whiteboard. In the center of the star, write the topic you are going to focus on (ex. Project X, Conference, Daily schedule). Around the star, write different aspects of the topic you want to discuss with your team (ex. advertisements, graphics, communication, functions).

2. At the beginning of the meeting, distribute plenty of pens and sticky notes (2 different colors) to your participants.

3. For 5 – 10 minutes, have your players to write what they like about the aspects you wrote around the star. Tell them only to write their ideas on one color of sticky note.

4. Ask players to jot down what they dislike about each aspect for the next 5 – 10 minutes, only writing on the other color of sticky note.

5. When everyone is done writing their ideas, have each participant present their notes and post them under the respective aspects on the chart. Cluster all of the “likes” and “dislikes” together to make the results easier to understand.

6. When all of the notes have been posted, collaborate to identify how the ideas can enhance your project. What can be changed? Could you improve your project by simply eliminating any of the “dislikes”? Encourage participants to come up with solutions for the problems they presented.

Strategy
This game can result in major changes, so make sure that everyone is clear on what alterations are going to be made to eliminate any “dislikes.” Consider assigning specific tasks to people to prevent social loafing and to ensure that the changes will indeed be made.

You can play this game with anybody related to your project. Ask customers what they like/dislike about different aspects of your product or service. Or, collaborate with your key partners to determine if your relationship is going according to plan. This activity is adaptable to your needs and can be customized for any audience.

Wellbeing North Star can also be used as a retrospective analysis activity. Rather taking time to correct inferior aspects of your topic before you reach your desired end state, play this exercise after you have finished your project to identify how it can be improved for your iteration.

Play Wellbeing North Star Online

You can instantly play Wellbeing North Star online with as many members as you would like! Clicking on the image above will start an “instant play” game at innovationgames.com; simply email the game link to your team to invite them to play. In the game, the image to the right will be used as the “game board.” You will see three types of icons in the upper left corner.

  • Note cards: area of concern
  • Happy face: what is working
  • Frown face: what is not working

Simply drag the note card icons to the squares and describe the concerns they represent. Then, players can drag the faces to the chart to organize the positive and negative aspects of the concerns.

Players can edit the placement and description of each light bulb, which everyone can view in real time. Use the integrated chat facility and communicate with your players throughout the game to get a better understanding of each move. After the game, the results will be organized in a spread sheet to maximize the benefits of the game.

Key Points
Opinions are valuable when it comes to determining what is and isn’t working. Rather than lowering your expectations and allowing for mediocre results, put in the energy now to enhance your present state. Play Wellbeing North Star to get back on the track that everyone agrees will lead to your goal.

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Innovation Generator

Object of Play
Innovation drives business; without it, companies would remain stationary and get trampled by the competition. Whether altering our products or creating new ones, we thrive on advancements. Scott Sehlhorst, President of Tyner Blain LLC, has illustrated a way of forming fresh ideas that solve customers’ problems by using current or potential inventions in his article “Product Managers & Innovation.” Scott’s strategy inspired the game Innovation Generator, which helps teams identify and address customer needs. The combination of value and invention provides the fuel necessary for innovation.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play

1. Begin by giving your players post-its and markers. Draw three columns on a large white board or poster and label them as follows:
A. Customers’/Prospective Customers’ Problems
B. Invention/Value
C. Innovation

2. Ask players to think of problems that customers within your market may have. After they write all their ideas on sticky notes and post them in the first column, discuss what the issues mean for your company.

3. Work as a group to choose about five inventions your company has or could create. Write these on post-its of a different color and put them in the second column. Ask your players to explore the values these inventions have — other than their current purposes — and to post their ideas around the invention notes in the second column. Think of how these values can resolve the problems noted in the first section. Doing so ensures that your team’s innovations focus on meeting your stakeholders’ needs.

4. Finally, collaborate to develop new innovations by combining the inventions with their values from the second column.

Strategy
Focus on innovations that address the notes from column one. This will ensure that the exercise leaves you with useful information that responds to customers’ needs.

 

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Customer-Centric

Object of Play
Scott Sehlhorst, President of Tyner Blain LLC, has developed an ingenious way to guide the development of your product by identifying your stakeholders. Before laying out a framework of requirements that your product must meet, it is necessary to know your most important users. Doing so not only allows you to prioritize changes based on what people will actually use, but also provides you with the opportunity to build loyal customers by addressing their needs. However, this is easier said than done, as many unidentified users are incorporated into your sphere of stakeholders indirectly through connections with those closer to the system (product). With Customer-Centric – based on Scott’s Onion Diagram in his article “How to Visualize Stakeholder Analysis” — you can peel back the layers of the ecosystem in which your customers operate and uncover those who benefit from the outputs of the system. Play this game to identify stakeholders who can give you the requirements necessary to make your product succeed.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play
1. Start by giving your players sticky notes and pens. On a large poster or white board, draw four concentric circles and label them as follows:

  • Innermost: The product (ex. Pest Control Software)
  • 2nd: System – direct stakeholders (ex. Manager)
  • 3rd: Containing system – stakeholders of the system, even if they don’t directly interact with it (ex. Service technician)
  • 4th: Wider Environment – stakeholders outside of the environment (ex. Suppliers, customers)

2. Work as a team to identify people that belong in each area. This requires you to think outside the box (or shall we say circle?), as each user persona will be connected to many others within the ecosystem.

Strategy
For further organization, you can draw arrows between personas to identify who communicates with whom; doing so will reveal the tangle of relationships originating from the system and bring attention to distant customers who use the output of the product.

Play Customer-Centric Online

You can instantly play Customer-Centric online with as many members as you would like! Clicking on the image above will start an “instant play” game at innovationgames.com; simply email the game link to your team to invite them to play. In the game, the image to the right will be used as the “game board.” As with the in-person version, the chart organizes the various people who are impacted by your product. In the upper left corner, you will see a note card icon and people icons. Begin by dragging the notecard to the center of the chart and indicating the product you are focusing on. Then, work as a team to drag the people icons to the circles and describe who they represent.

Players can edit the placement and description of each icon, which everyone can view in real time. Use the integrated chat facility and communicate with your players throughout the game to get a better understanding of each move. After the game, the results will be organized in a spread sheet to maximize the benefits of the game.

Key Points
One reason products fail is because teams do not solve the problems that are important to the right users. These personas are not always obvious, as they may be associated with the product through indirect connections. With Customer-Centric, you can identify the vast web of people your product impacts and explore the complex butterfly effect; doing so reveals which stakeholders are most important and what your product requirements are.

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SAFE-BOLD Framework

Object of Play
Corporate Executive Board’s Executive Director Matthew Dixon and Managing Director Brent Adamson have developed an insightful technique to help organizations develop customized pitches. This Commercial Teaching approach enlightens customers on a problem or value that applies to their needs, making them realize how they can benefit from your product. In their book, The Challenger Sale: Taking Control of the Customer Conversation, Dixon and Adamson describe a diagram created by Neil Rackham and KPMG that helps develop compelling pitches. SAFE-BOLD Framework – based on the diagram – provides stimulating organization, so you can brainstorm ideas based on four categories – Scale, Risk, Innovativeness, and Difficulty – to design a strategy that will capture your customers’ attention and increase your sales.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play
1. Pass out sticky notes and pens to your players.

2. Draw four linear scales and label them as follows:


Scale 1: Scale
Left – “Small” = ideas that do not make customers curious or intrigued; customers have probably already thought of these
Right – “Big” = ideas that customers see as far-reaching

Scale 2: Risk
Left – “Achievable” = ideas that are not risky
Right – “Outperforming” = ideas that are risky and innovative, push customers out of their comfort zone, and show that you can help them get ahead of their competitors

Scale 3: Innovativeness
Left – “Following” = ideas that are used, dull, not innovative
Right – “Leading-Edge” = ideas that ask customers to take a risk by adopting your ideas

Scale 4: Difficulty
Left – “Easy” = ideas that customers can implement without your help
Right – “Difficult” = ideas that are hard for customers to implement, so they will have to hire your company to help them

3. Ask your players to write ideas on what can be included in the pitch and post them along the spectrums in their designated areas.

4. Once all the notes are on the chart, work as a team to negotiate the locations and descriptions. Those that are closer to the “BOLD” end of the continuum are more compelling and effective.

Strategy
Work as a team to transform SAFE ideas into BOLD ones to make your pitch more effective.

This game should be played with members of both the sales and marketing teams, as it is necessary that they work together to perfect the Commercial Teaching strategy. The marketing team can provide the insight for reps to use as teaching material for their customers, and the sales team can ensure that reps have the skills required to use the insight to its full advantage.

Play SAFE-BOLD Framework Online

You can instantly play SAFE-BOLD Framework online with as many members as you would like! Clicking on the image above will start an “instant play” game at innovationgames.com; simply email the game link to your team to invite them to play. In the game, the image to the right will be used as the “game board.” As with the in-person version, note cards represent ideas for each of the scales. Simply drag the icons to the chart and describe what they represent.

All players can edit the placement and description of each note card, which everyone can view in real time. Use the integrated chat facility and communicate with your players throughout the game to get a better understanding of each move. After the game, the results will be organized in a spread sheet to maximize the benefits of the game.

Key Points
The visual organization and simple scales of SAFE-BOLD Framework provide the organization needed to effectively brainstorm sharp ideas that will teach your customers of a new problem, be tailored to their business needs, and allow reps to control the sales situation to change customers’ thought processes and behaviors. By developing a provocative Commercial Teaching pitch that is big, risky, innovative, and difficult to implement, you can demonstrate your knowledge of your customers’ problems and provide a unique solution while separating yourself from your competitors.

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Challenger Selling Model

Object of Play
Revolutionary sales experts Matthew Dixon — Managing Director of the Corporate Executive Board’s Sales and Service Practice — and Brent Adamson — Senior Director of the Sales Executive Council — have developed an insightful technique to help organizations develop customized sales strategies. In their book, The Challenger Sale: Taking Control of the Customer Conversation, they describe one of the most effective types of sales professionals: The Challenger. These people are able to confidently teach, tailor, and take control while leveraging constructive tension to their advantage throughout the sale. Take advantage of this game’s visual organization — as  illustrated in The Challenger Sale — and extensive collaboration to identify how to balance the aspects of this technique.

Number of Players
5 – 8
Duration of Play
1 hour

How to Play
1. Draw a Venn diagram on a large poster or white board. In it, include the following.

3 overlapping circles:

  • Top = “Teach for Differentiation” – insight that reframes how a customer may see their business and needs
  • Bottom Left = “Tailor for Resonance” – sales messages geared toward the values of the customer
  • Bottom Right = “Take Control of the Sale” – how to pursue goals assertively to overcome customer aversion

One concentric circle:

  • Draw a large circle around the smaller three, and label it “Constructive Tension.” This is for ideas on how a rep can use tension to their advantage.

2. Pass out post-its to your players; ask them to write their ideas on the sticky notes for each of the sections and to post them on the chart.

3. After all the notes are complete, collaborate to identify how to use these ideas to customize the perfect message for the customer.

Strategy
The model works best when the three key skills are balanced, so look for ways to incorporate the ideas to create a strategy that fits in the center of the diagram. Furthermore, the Challenger Selling Model requires time and dedication; play this game with members of different teams (marketing, sales, development, etc.) to make sure everyone is on board with the transition to this strategy.

Play Challenger Selling Model Online

You can instantly play Challenger Selling Model online with as many members as you would like! Clicking on this image will start an “instant play” game at innovationgames.com; simply email the game link to your team to invite them to play. In the game, the image to the right will be used as the “game board.” As with the in-person version, the Venn diagram organizes players’ ideas for teaching, tailoring, taking control, and leveraging constructive criticism in order to develop an effective Challenger tactic.

You will see note card icons in the upper left corner of the chart, which represent team members’ ideas. Simply drag a note card to the area you are thinking of and describe what the icon represents. Players can edit the placement and description of each note card, which everyone can view in real time. Use the integrated chat facility and communicate with your players throughout the game to get a better understanding of each move.

Key Points
Becoming a Challenger demands that reps provide a unique perspective, be attentive to customer needs and values, and assert control while leveraging tension to their advantage. However, many teams must cooperate to bring different points of view for a successful transition to the Challenger Selling Model. This game provides the visual organization necessary to balance the integral factors of the model while promoting the collaboration needed to help your team construct the most effective sales strategy for a specific stakeholder.

For more about the Challenger Selling Model, click here.

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Mitch Lacey Team Prioritization

Object of Play
Overwhelming backlog lists are paralyzing, making it seemingly impossible to take the first step in conquering accumulated assignments. Not only do these intimidating to-do lists constantly grow, but they lose efficiency as more important tasks are added without any order. How do you know the best place to start conquering this debilitating beast? How can you determine the most productive sequence for the assignments? Fortunately, the innovative Agile and Scrum expert, Mitch Lacey, has developed Mitch Lacey Team Prioritization: a revolutionary technique to manage backlogs. As described in his book The Scrum Field Guide: Practical Advice for Your First Year, this game provides a painless way to prioritize tasks, making your backlog list less daunting and more effective.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play
1. To begin, draw a graph on a large poster or white board.

    • X-axis = “Size.” This charts the complexity of the backlog item
    • Y-axis = “Priority” to designate the urgency of the task. This can be measured by anything the players agree is important, such as ROI or business value.
    • Divide the graph into three vertical sections to help your team organize the assignments based on the amount of effort needed to complete them.

2. Pass out notecards and pens for players to write backlog items on and post on the chart according to their size and complexity.

3. When all participants are finished, look at the arrangement of the notecards and collaborate to rearrange them as needed. The top-left section of the chart will be at the top of your work/product backlog, as they are high priority and low-effort tasks. In contrast, the items in the top-right are high priority and large.

4. When all the notes are in their appropriate places, order them in a to-do list by starting with those in the top-left corner and moving clockwise.

Strategy
Examine the note cards in the upper right region of the chart. Is there any way to divide these items into more manageable tasks? These smaller assignments may then be separated to different areas depending on their size and priority level. This will make your to-do list less daunting and more efficient.

Play Online

You can instantly play Mitch Lacey Team Prioritization online with as many members as you would like! Clicking on this image will start an “instant play” game at innovationgames.com; simply email the game link to your team to invite them to play. In the game, the image to the right will be used as the “game board.” As with the in-person version, this graph measures the size and complexity of tasks. Assignments that players think of are represented by the note card icons found at the upper left corner of the chart. Players simply drag the icons to the game board and describe what they represent. Participants can then edit the placement and description of each notecard, which everyone can view in real time. Use the integrated chat facility and communicate with your players throughout the game to get a better understanding of each move. After the game, the results will be organized in a spread sheet to maximize the benefits of the game.

Key Points
This game gets team members thinking differently about backlog items. Rather than making a scattered list of debilitating tasks, Mitch Lacey Team Prioritization arranges your accumulated undertakings according to the level of priority and effort needed to accomplish them, allowing for productive advancements.

References
Mitch Lacey describes this game in his book The Scrum Field Guide: Practical Advice For Your First Year.

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Innovation Ambition Matrix

Object of Play
Innovation Ambition Matrix was inspired by the May 2012 Harvard Business Review article, “Managing Your Innovation Portfolio,” written by Monitor’s revolutionary co-partners: Bansi Nagji and Geoff Tuff. The productive game helps teams develop a holistic view of how to get ahead by organizing initiatives and goals based on three innovation levels: core, adjacent, and transformational. Play Innovation Ambition Matrix to clarify the ambition of a project, develop a cohesive operation rather than a scattering of competing advancements, and identify how to balance your team’s effort allocation.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play
1. Start by drawing a graph on a large white board or poster. Label the axes as follows:

  • X-axis: “How to Win.” This is designated for the novelty of the product that you are offering to customers. Are you using existing, adding incremental, or developing new products?
  • Y-axis: “Where to Play.” This measures the novelty of your customers. Will the innovation serve an existing, enter an adjacent, or create a new market?

2. Next, draw three curves within the axes as seen in the picture below to divide the chart into the three levels of innovation ambition.

  • Core (closest to origin): optimize your current products for current customers (ex. make faster technology)
  • Adjacent: add a new feature to your existing business (ex. create an app version of your website)
  • Transformational: create breakthroughs for markets that do not currently exist

3.  Pass out sticky notes and pens to your team members. Ask them to write current initiatives that they are working on and to post them in the respective area on the chart. Playing with multiple people will help identify what initiatives are being made and reveal different perspectives on how to succeed.

4. When all the initiatives and ideas are posted, discuss how to unify them so everyone is working toward the same mission. Doing so will eliminate competing developments and help everyone understand the overall goal for the innovation.

Strategy
The game works best when the players are team members who have different responsibilities within the project. This will will enable the group to understand the various initiatives being made and eliminate counteractive efforts. After getting rid of competing notes, organize who on the team will be responsible for specific tasks.

While Innovation Ambition Matrix is useful to outline current efforts of the team and to clarify the ambition of a project, it can also be used for your company’s long-term goals. Identify where you want your company or team to end up and what balance of innovation levels is needed to help you get there. For instance, if you would like to maintain your company’s position in your industry, focus on core or adjacent innovations. If you need to make an impacting change to get ahead in the market, think of transformational innovations. Planning where efforts are needed will help achieve the company’s innovation ambition efficiently.

Play Innovation Ambition Matrix Online

You can instantly play Innovation Ambition Matrix online with as many members as you would like! Clicking on this image will start an “instant play” game at innovationgames.com; simply email the game link to your team to invite them to join.

In the game, the image to the right will be used as the “game board.” As with the in-person version, the chart graphs the novelty of the company’s offerings vs. the novelty of the customers. Players will see light bulb icons in the top left corner, which represent the initiatives team members are taking and the ideas they have about future accomplishments. Simply drag the light bulbs to the matrix and describe what they represent.

Players can edit the placement and description of each light bulb, which everyone can view in real time. Use the integrated chat facility and communicate with your players throughout the game to gain a better understanding of each move. The results will be organized in a spreadsheet to maximize the benefits of the game.

Key Points
A company’s survival depends on its ability to innovate and advance. However, ideas to do so often become diluted by poor management strategies. This leaves your team with a chaotic scattering of competing attempts rather than a unified innovation effort. By identifying how to allocate innovation activity, teams can strike and maintain their unique balance required for sustainable growth. Innovation Ambition Matrix helps identify this core:adjacent:transformational ratio, which enhances a team’s understanding of where to put efforts and how to unify endeavors. Also, the game helps managers survey the initiatives of their team and provides a chance to discuss the overall ambition of a project.

To learn more about Bansi Nagji and Geoff Tuff, and the importance of a balanced innovation profile, click here.

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Circles of Influence

Object of Play
The first step of achieving your business goal is always the most difficult. Where do you start? Who can you talk to? Is there anybody that will support you in your risky journey? Fortunately, Deb Colden’s Circles of Influence can help you reach your action potential by identifying connections that will lead you to success. Take advantage of this game to expand your network and turn your thoughts into plans.

Number of Players
5 – 8

Duration of Play
1 hour

How to Play
1. At the top of a large poster or white board, define your goal. This could be anything from finishing a task by the end of the day to increasing your sales before the end of the year. Write what you want to accomplish in one sentence to keep it concise.

2. Draw two large circles next to each other, putting a check mark in the center of the left one and a smiley face in the middle of the right one. Label the circles as followed:

  • Left circle: “Circle of the Task”
  • Right Circle: “Board of Directors”

3. Distribute pens and plenty of sticky notes to each person.

4. Focus on “Circle of the Task.” This is designated for people who could help you reach your goal or provide contacts of people in their network who could assist you. Ask participants to write names of people belonging to the category on their sticky notes and to post them on the edge of the left circle. Avoid generalizations, such as “somebody from Company X,” or “a professor.” By using specific names, you can transform vague ideas into tangible actions and identify who will help you excel toward your goal. Also, it will get you thinking about specific questions to ask them so you can get exactly what you need in an efficient manner.

5. As a team, reflect on and note how connecting with each person could be advantageous. Who benefits from the relationship? Who knows other potentially helpful people? Why is the interaction important? Focus on ways you can provide a win-win (give something, get something) experience to the people on your task circle.

6. Move on to the “Board of Directors.” This circle is for people who will help you no matter what, and who you can rely on to provide encouragement and advice. These personal acquaintances are perfect to speak with when you don’t know where to start or want to practice forming focused questions. As before, ask players to write names on their sticky notes and to post them on the edge of the circle.

7. Collaborate to uncover ways to use the support and advice of your “Board of Directors.”

8. Work together to identify who to speak with first from your “Circle of the Task.” Who is the easiest person to talk to with the best return? If going straight to your “Circle of the Task” is too intimidating, then select someone from you “Board of Directors” who can calm you down and provide advice. These people want you to succeed, and can help you identify where to start. Also, look for two-fers: people who belong to both circles. These are valuable connections, as they can assist you with the task and provide support.

9. After speaking with people on your “Circle of the Task,” make sure to ask, “Is there anyone else I should talk to?” This will encourage them to share their networks to help expand yours. When you return to the chart, attach a circle to the person’s sticky note, representing their connections. This will organize your potential contacts so you can see your expanded sphere of support.

Play Circles of Influence Online

You can instantly play Circles of Influence online with as many members as you would like! Clicking on this image will start an “instant play” game at innovationgames.com; simply email the game link to your staff to invite them to play. In the game, the image to the right will be used as the “game board.” As with the in-person version, the two circles organize your “Circle of the Task,” and “Board of Directors.” You will see two icons in the top left corner, which represent people in your network:

  • Green person – in your “Circle of the Task”
  • Blue person – in your “Board of Directors”
  • Blue stars – goals

To add the icons to the game board, simply drag them to their respective sections and describe what they represent. Players online are able to decide on multiple goals, symbolized by blue stars. As facilitator, engage your participants to discover which of the goals are most important.

Everyone can edit the placement and description of each icon, which can be seen in real time. Collaborate through the chat facilitator to build from each other’s ideas. When finished, the results will be organized in a spreadsheet for you to carefully analyze in order to get the most out of the game.

Strategy
Write names of people even if you do not personally know them or if you believe they will be difficult to schedule a time to talk with. Doing so will get you thinking about that person’s network, which can be just as valuable.

Key Points
This game involves visual organization and extensive collaboration to identify people who will help you move toward your goal. By writing out specific names, you can turn potential connections into beneficial relationships and form a more focused approach on how to achieve your objective. Get the job done by expanding your network while utilizing the support of those who know you best.